You can return the device 14 days from the receipt date in the following cases:
a) the packaging has not been opened (the security seal is not damaged);
b) the packaging and the device are not mechanically damaged.
Be sure to contact Bimmerprofs before returning the device. The buyer of the device covers shipment costs (including device receipt costs). The device buyer takes full responsibility (insurance costs of the return shipment) regarding returning the device to Bimmerprofs. Refunding takes place only after receiving the device at the Bimmerprofs premisses if all conditions of the return policy are met (the packaging has not been opened, and the device and packaging are not mechanically damaged).
After the term of return of the goods has expired and/or in cases which do not correspond to the previously mentioned, returning the device to the Bimmerpfors is possible only for the following reasons:
a) testing of the performance of the device;
b) repair of the device/replacement of the device.
To clarify, what kind of actions should be taken, if you have encountered the performance problems of the device, please, get in touch with Bimmerprofs.